Legal
How long a hand-finished figure takes, what it costs to ship, and where it can go.
Last updated 3 September 2026
Every figure is crafted and hand-finished to order. Production takes 3 to 4 weeks from the moment your order is confirmed. Limited runs and creator drops can take longer; the product page tells you when that is the case.
You will get a dispatch email with tracking as soon as your figure leaves the workshop.
Standard shipping is free worldwide on every figure. Express options, where available, are priced at checkout.
Once dispatched, typical transit times are:
These are carrier estimates, not guarantees. Customs inspection, weather and peak periods can add time.
Orders shipped outside our dispatch region may attract import duty or local sales tax. Where these are not collected at checkout they are payable by the recipient on delivery. We cannot predict or refund them, and we do not mark parcels as gifts or understate their value.
Figures ship in a matte collector's box with a numbered card, inside a plain outer carton. Nothing on the outside identifies what is inside.
Check your address carefully at checkout. We can change it while the order is in production, so email support@meyo.world with your order number, but not once it has been dispatched.
Risk passes to you on delivery. If tracking shows delivered and the parcel is not there, contact us within 7 days and we will open a carrier claim.
Track an order from the order status page, or email support@meyo.world with your order number.